> For the complete documentation index, see [llms.txt](https://bluurdoc.bluur.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bluurdoc.bluur.ai/en/functions/settings/subscription/subscription-cancellation.md).

# Subscription cancellation

The subscription can be canceled from the account settings. The cancellation will take effect after the end of the current billing period, so until then the user can continue using the paid plan.

#### Go to subscription management

Go to the section **Settings** and then click the button **Manage subscription** located in the current plan panel.

<figure><img src="/files/3d21cfb7ec3e2fa40ac98f6a39e4b7bd2517d395" alt="Przycisk Zarządzaj subskrypcją w panelu aktualnego planu w sekcji Płatności." width="223"><figcaption><p>Go to the subscription management portal.</p></figcaption></figure>

The system will redirect the user to the Stripe payment portal, where they can check the active subscription, payment method, billing details, and invoice history.

#### Starting cancellation

In the current subscription view, click the button **Cancel subscription**.

<figure><img src="/files/d576f3608c8e8a652cf557e75b989ade97171344" alt="Widok aktywnej subskrypcji w portalu Stripe z przyciskiem Anuluj subskrypcję."><figcaption><p>Manage the subscription, payment method, and billing details.</p></figcaption></figure>

Then select the reason for cancellation from the list and click **Proceed to cancellation**. To cancel the operation and return to the previous view, select **Back**.

<figure><img src="/files/71d7ac136c741293b404b5400a3718cbddd2d6e8" alt="Formularz anulowania subskrypcji z listą wyboru powodu rezygnacji."><figcaption><p>Selecting the reason for canceling the subscription.</p></figcaption></figure>

#### Confirmation of cancellation

Before confirming, the system will display the date when access to the plan will end. Check the provided information, then click **Cancel subscription**.

After confirmation, the subscription will not renew automatically. Access to the paid plan will remain active until the end of the current billing period.

<figure><img src="/files/07f824a1a27cd947ec3d70098cd6a9e1d820336a" alt="Ekran potwierdzenia anulowania subskrypcji z informacją o dacie zakończenia dostępu."><figcaption><p>Final confirmation of cancellation of the active plan.</p></figcaption></figure>

{% hint style="warning" %}
**Important:** After the paid period ends, the user will not be able to classify or anonymize documents or add new users. However, they will retain access to documents already added to the system, including their anonymized versions.
{% endhint %}

#### Undo cancellation

Until the end of the billing period, the cancellation can be withdrawn. In the payment portal, the subscription shows the planned service end date and the button **Do not cancel subscription**.

<figure><img src="/files/813071aa7dfbc565bb1241ede722d86c1965520f" alt="Subskrypcja pozostaje aktywna do końca okresu rozliczeniowego."><figcaption><p>Subscription view with the planned end date and a button allowing cancellation withdrawal.</p></figcaption></figure>

After withdrawing the cancellation, the subscription will remain active and will continue to renew according to the current rules.


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